Enhancing Patient Care with Suki AI: How Our Clinics Are Using New Technology to Support Providers and Patients

We are excited to share that most of our clinics are now using Suki AI, an advanced artificial intelligence tool designed to help providers with documentation and clinical workflows. This investment in technology reflects our ongoing commitment to improving patient experiences, reducing administrative burden for providers, and supporting high-quality, patient-centered care.

What is Suki AI?

Suki AI is a voice-enabled, ambient documentation assistant created specifically for healthcare settings. It listens securely during patient visits (when activated by the clinician) and helps generate medical notes, orders, and other documentation tasks that typically take up valuable provider time. Instead of typing and clicking through screens, providers can talk naturally — allowing the technology to do the typing for them.

Why we implemented Suki AI in our clinics

Healthcare providers nationwide face increasing demands around documentation. These tasks, while important, can take focus away from what matters most — time spent directly with patients. By bringing Suki AI into our clinics, we aim to:

• Reduce charting time
• Support more accurate and complete documentation
• Lessen after-hours “homework” for providers
• Improve provider satisfaction and reduce burnout
• Allow our teams to spend more time face-to-face with patients

Early feedback from our providers has highlighted how helpful the tool is in simplifying workflows and helping them stay present during appointments.

What this means for our patients

For patients, the biggest impact is simple: more meaningful time with your provider.

With Suki AI assisting behind the scenes, providers can focus more on listening, examining, explaining, and answering questions — instead of turning their attention to a computer screen. Visit notes are captured more efficiently, helping ensure important details aren’t missed and follow-up plans are clear.

Privacy and security matter

We understand that patient privacy is always a top priority. Suki AI is designed to meet strict healthcare privacy and security standards, and it is used in compliance with federal regulations such as HIPAA. The tool supports clinicians; it does not replace clinical judgment or patient interaction.

Looking ahead

We are proud to bring innovative tools like Suki AI into our organization. As we continue expanding its use, we will keep listening to both patient and provider feedback to ensure technology enhances — not replaces — the human connections at the heart of care.

Thank you for trusting us with your health. We look forward to continuing to combine compassionate care with smart technology to better serve you.